Biography

Louis Carter (or simply Lou), is a trailblazer in the field of organizational development with his groundbreaking research in the area of emotional connection as a means to create positive, values-based movements inside of organizations to drive peak performance- where people bring their whole self to work. His organizational culture programs have impacted millions of employees worldwide for most of the Fortune 500 and more such as Corning, Pfizer, Volvo, FRBNY, Kimberly Clark, Bank of America, KeyBank, NYSE, GSK, Jazz Pharmaceuticals, Boston Scientific, Merck, J&J, BMS, Aramco, Equinor, Madison Square Garden, Springfield Healthcare Clinic, the United Nations and many others.  

Founder and CEO of the Best Practice Institute and CEO Executive coach, Carter is the author of 11 books in leadership and management and the recipient of numerous accolades, including the top 10 Global Guru award in Organizational Culture, top products award by HRTech, top leadership executive by Leadership Excellence Magazine, ELearning! Magazine’s Trailblazer Award, and was chosen out of 16,000 applicants as one of 100 executive coaches to be in the Marshall Goldsmith MG100 group. 

He created the Emotional Connectedness Index (ECI) and Emotionally Connected Leader 360 (ECL360) and has conducted extensive research on what makes a Most Loved Workplace.  He is also the creator of skillrater, a next-generation SaaS anytime 360-degree tool using social collaboration, a top HR Product of the Year by Human Resources Executive Magazine, and a performance tracking tool, spapper.  

Widely sought after as an expert in the field, Lou has taught at the Tsinghua School of Business and People’s University in Beijing, Jackson State University, Seton Hall University and Universal Network Intelligence (UNI) in Asia. He has been quoted and profiled by CNBC, Forbes, Fast Company, Investor’s Business Daily, Business Watch Magazine, Pando Daily, CEO World Magazine, and CIO Magazine and more; and his research and teaching has been translated all over the world. He received his BA cum laude in Economics and Government from Connecticut College and Brown University. And, Louis achieved his MA in Social/Organizational Psychology from Columbia University with honors from Kappa Delta Pi.